Returns & Exchanges Policy
At New Products, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return window for all unworn apparel with original tags attached. Simply follow our streamlined process to receive a full refund or exchange your items for a better fit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Drop Off Package
Take your package to any authorized carrier drop-off location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing